PLEASE NOTE TO APPLY FOR THIS JOB YOU MUST SEND YOUR CV AND a ½ PAGE COVER LETTER TO JASON@WINERY.PH. WE WILL BE PRIORITISING ONLY THOSE APPLICATIONS SENT VIA EMAIL AND INCLUDING A CV AND ½ PAGE COVER LETTER.
Want to be part of the ecommerce retail revolution? Ground floor opportunity in one of Manila’s fastest growing online marketplaces. Have fun and spread happiness shipping wine with Winery.ph, one bottle at a time.
Believe ecommerce is the future of shopping
Track record of leading an operations team
Relatable with internal and external people from across different walks of life
Level-headed and calm under pressure
General preference for structure and sequence over freestyling or "anything goes"
Possess a high level of grit and determination to deliver desired outcomes
Would rather try and solve problems rather than wait for someone else to solve them for you
Relentless in delivering our promises
Passionate about helping customers shop better
Leave our egos at home
Believe there is no problem can’t be solved without creativity and grit
Share the company success with everyone who builds it
Would rather be the disrupter than the market leader
Care more about who you are and what you can do, than your past experience and background
What you'll do:
Operations is the backbone of ecommerce. We make sure that our beloved customers get the right items on time, all of the time. The Operations Manager shall be responsible for leading Sales Operations & Fulfillment Operations -- essentially owning all of the activities that happen after a sale has been consummated, either online or offline. This includes (but not limited to) leadership over the teams responsible for: sales order processing, picking, packing, dispatch / logistics and customer support. Operations is the "human" element of our business in what is largely a digital commerce model, and is in a very big way responsible for the consistently outstanding service levels of the business.
You should be good at (or can quickly learn):
Sales Operations, Process Design / Process Improvement, Ecommerce Logistics & Fulfillment Operations, Customer Service, Operational Resource Planning
You identify with most of the following behaviors:
Proactive, Organisation and Planning, Calm under pressure, Work ethic, OCD-level Attention to Detail
Role location / details: 135 Hoover St, Barangay Addition Hills, San Juan City
Qualifications: College graduate in Business Management, Business Administration or related course
Career stage: Min. 4 years’ worth of relevant work experience
Employment Terms: Full-Time, onsite
Salary: 45 - 70k Gross Monthly Compensation; Government benefits; Monthly Wine Benefit; Employee Share Options Plan
How to apply:
Email your CV and ½ page Cover Letter to firstname.lastname@example.org with the subject [Application]: Operations Manager
Look forward to hearing from you!
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** Note that ‘tick and flick’ applications direct from recruitment websites will not be entertained. If you do not take 20 minutes to think about this role, find out who we are and write a cover letter there is no chance of being hired.
Grow with us! Take responsibility from day one, unleash your individuality, make an impact, and love your work. Enjoy a fun, working environment and free wine!
Winery Philippines (Winery.ph) curates and sells the best quality, value for money wines in the Philippines through our online wine marketplace, launched in 2017 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos.
We are pioneering the discovery of wine for the Filipino wine drinkers through our world class digital content and curation designed to empower our customers to discover wine, by providing easy to digest product information that is contextualised for the Filipino wine drinker.
Winery.ph is committed to democratising the wine category, making good wine affordable for more Filipinos, who can be put off by the prevailing high prices to ensure a quality bottle, or else resorting to cheap but mediocre options to avoid ‘selection risk’. Winery.ph by contrast does not list mass-produced, factory made wines, but instead focuses on lowering the prices of quality wines that might cost 10-20 USD abroad, and getting these to consumers in the Philippines for the same price.