ECOMMERCE SALES OPERATIONS ASSOCIATE

Howdy! We are looking for a Sales Operations Associate to support the ongoing growth of Winery.ph, the premier wine ecommerce marketplace, and distributor of a boutique collection of global wines to high end restaurants, VIP customers and corporate accounts in the Philippines.

In Winery.ph, Operations is the backbone of the business. We handle everything from purchasing and inventory management of imported, traded and consigned goods, pick & pack, nationwide logistics and fulfillment operations, and Customer Service.

THE JOB: As a Sales Operations Associate, you’ll handle everything that takes place after a sale has been consummated from our any of our online and offline sales channels. This includes (but not limited to) the following responsibilities:

  • Sales Order Processing
  • Coordinating with our partner-vendors for stock
  • Picking and packing
  • Coordinating logistics for first and last mile fulfillment
  • Perform customer service duties via phone, email and live chat

You’re an ideal candidate for this role if you possess the following qualities:

  • You enjoy working in a high-speed environment
  • You do not shy away from hard work
  • You are relatively tech-savvy (we are huge fans of technology in this business!)
  • You have very strong attention to detail
  • You have a solid commitment to quality and understands customers
  • Your written and spoken English is very good to excellent
  • You have intermediate to good proficiency using basic productivity software such as Microsoft or Google Office Suite
  • You do not need prior experience in the wine / F&B category (though it is a plus), but you need to be able to demonstrate the ability to learn basic technical aspects of our product as required by your job
  • You are physically fit to perform light physical labor, e.g. lifting and stocking 17kg wine cases into racks or loading these cases onto pushcarts

 

Desirable:

  • You have exposure to / experience working for a retail business (+100 points if it’s an ecommerce business), in either a sales, operations or inventory management capacity
  • You have prior experience using ecommerce platforms like Shopify, WooCommerce or any other cloud-based similar ecommerce platforms
  • You have prior customer service experience or training
  • You have 1-2 years of professional experience

You should also possess the following attributes:

  • High degree of professionalism and excellence in your work
  • Honest, trustworthy and reliable
  • Passion for great food and wine is a plus
  • Comfortable with ambiguity and ‘wear-many-hats’ startup environment

For the right candidate we can offer:

  • Competitive remuneration, with high potential upside from sales incentives, and long term access to equity in the company
  • High level of independence, workplace flexibility and autonomy
  • Fun and casual startup environment
  • Learn heaps with one of Manila’s most dynamic tech / F&B entrepreneurial teams
  • Love wine? You’ll get to taste and know some of the best wines from around the world!


To apply, please send a resume and a ½ page cover letter (essential) that outlines why you’re interested in the role, and what you can bring to jason@winery.ph with subject line “Sales Ops Associate”. Role is based in Metro Manila and must be willing to work in San Juan.

Look forward to hearing from you!

 

** Note that ‘tick and flick’ applications direct from recruitment websites will not be entertained. If you do not take 20 minutes to think about this role, find out who we are and write a cover letter there is no chance of being hired.

 

WINERY PHILIPPINES - JOIN OUR TEAM IN SAN JUAN CITY 

Grow with us! Take responsibility from day one, unleash your individuality, make an impact, and love your work. Enjoy a fun, working environment and free wine!

Winery Philippines (Winery.ph) curates and sells the best quality, value for money wines in the Philippines through our online wine marketplace, launched in 2017 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos.

We are pioneering the discovery of wine for the Filipino wine drinkers through our world class digital content and curation designed to empower our customers to discover wine, by providing easy to digest product information that is contextualised for the Filipino wine drinker.

Winery.ph is committed to democratising the wine category, making good wine affordable for more Filipinos, who can be put off by the prevailing high prices to ensure a quality bottle, or else resorting to cheap but mediocre options to avoid ‘selection risk’. Winery.ph by contrast does not list mass-produced, factory made wines, but instead focuses on lowering the prices of quality wines that might cost 10-20 USD abroad, and getting these to consumers in the Philippines for the same price.