ECOMMERCE SALES OPERATIONS ASSOCIATE

PLEASE NOTE TO APPLY FOR THIS JOB YOU MUST SEND YOUR CV AND a ½ PAGE COVER LETTER TO JASON@WINERY.PH. WE WILL BE PRIORITISING ONLY THOSE APPLICATIONS SENT VIA EMAIL AND INCLUDING A CV AND ½ PAGE COVER LETTER.

Want to be part of the ecommerce retail revolution? Ground floor opportunity in one of Manila’s fastest growing online marketplaces. Have fun and spread happiness shipping wine with Winery.ph, one bottle at a time.

You are:

  • Believe ecommerce is the future of shopping
  • Have an innate sense of needs and wants of a customer

  • Derives satisfaction in helping solve customer problems

  • General preference for structure and sequence over freestyling or "anything goes"
  • Possess a high level of patience, grit and determination to see a task through
  • Would rather try and solve problems rather than wait for someone else to solve them for you

We are:

  • Relentless in delivering our promises

  • Passionate about helping customers shop better
  • Leave our egos at home
  • Believe there is no problem can’t be solved without creativity and grit
  • Share the company success with everyone who builds it
  • Would rather be the disrupter than the market leader
  • Care more about who you are and what you can do, than your past experience and background

 What you'll do:

Sales Operations is the backbone of ecommerce. We make sure that our beloved customers get the right items on time, all of the time. The Sales Operations Associate shall be responsible for everything that happens after a sale has been consummated, either online or offline. This includes (but not limited to): sales order processing, picking, packing, dispatch / logistics and customer support. Sales Operations is the "human" element of our business in what is largely a digital commerce model, and is in a very big way responsible for the outstanding service levels of the business, as attested to by our customer ratings in Google and Facebook (average 4.8 stars).

You should be good at (or can quickly learn):

Ecommerce Operations, Order Processing, Logistics & Fulfillment, Customer Service, Business Communication

You identify with most of the following behaviors:

OCD-level Attention to Detail, High Degree of Initiative, Patient, Active Listening & Empathy

Role location / details:

135 Hoover St, Barangay Addition Hills, San Juan City

Qualifications:

College graduate in any related course

Career stage:

1 - 3 years work experience

Employment Terms:

3 months’ contract with option to be absorbed subject to performance

Salary:

16 - 24k Gross Monthly Compensation; Once regularized - Government benefits; Become a shareholder in the Company; Monthly Wine Benefit

How to apply:

Email your CV and ½ page Cover Letter to jason@winery.ph with the subject [Application]: Ecommerce Sales Operations Associate


Look forward to hearing from you!

 

** Note that ‘tick and flick’ applications direct from recruitment websites will not be entertained. If you do not take 20 minutes to think about this role, find out who we are and write a cover letter there is no chance of being hired.

 

WINERY PHILIPPINES - JOIN OUR TEAM IN SAN JUAN CITY 

Grow with us! Take responsibility from day one, unleash your individuality, make an impact, and love your work. Enjoy a fun, working environment and free wine!

Winery Philippines (Winery.ph) curates and sells the best quality, value for money wines in the Philippines through our online wine marketplace, launched in 2017 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos.

We are pioneering the discovery of wine for the Filipino wine drinkers through our world class digital content and curation designed to empower our customers to discover wine, by providing easy to digest product information that is contextualised for the Filipino wine drinker.

Winery.ph is committed to democratising the wine category, making good wine affordable for more Filipinos, who can be put off by the prevailing high prices to ensure a quality bottle, or else resorting to cheap but mediocre options to avoid ‘selection risk’. Winery.ph by contrast does not list mass-produced, factory made wines, but instead focuses on lowering the prices of quality wines that might cost 10-20 USD abroad, and getting these to consumers in the Philippines for the same price.