ECOMMERCE SALES OPERATIONS SUPERVISOR
-METRO MANILA ONLY-

Disclaimer: We will be prioritizing applications sent via our online application form, and that includes a CV and a 1/2-page cover letter. This is necessary for us to screen non-serious, tick and flick applicants. If you have read this message
and proceeded to correctly apply congratulations, you just passed our first test.

Want to be part of the ecommerce retail revolution? Ground floor opportunity in one of Manila’s fastest growing online marketplaces. Have fun and spread happiness shipping wine with Winery.ph, one bottle at a time.

You are
Believe ecommerce is the future of shopping
Have an innate sense of needs and wants of a customer
Derives satisfaction in helping solve customer problems
General preference for structure and sequence over freestyling or "anything goes"
Possess a high level of patience, grit and determination to see a task through
Would rather try and solve problems rather than wait for someone else to solve them for you

We are
Relentless in delivering our promises
Do the right thing, even when no one is looking
Leave our egos at home
Believe no problem can’t be solved without creativity and grit
Share the company success with everyone who builds it
Would rather be the disrupter than the market leader
Care more about who you are and what you can do, than your past experience and background

What you will do
Operations is the backbone of ecommerce. We make sure that our beloved customers get the right items on time, all of the time. The Sales Operations Supervisor shall supervise a team of associates and pick and Packing specialists who accommodate all of the transactions that happen after a sale has been consummated, either online or offline. This includes (but not limited to): sales order processing and management, picking, packing, quality control, and
customer support. Operations is the "human" element of our business in what is largely a digital commerce model, and is in a very big way responsible for the consistently outstanding service levels of the business.

You should be good at (or can quickly learn)
• Ecommerce Operations
• Order Processing
• Logistics & Fulfillment
• Customer Service
• Business Communication

You identify with most of the following behaviors
• OCD-level Attention to Detail
• High Degree of Initiative
• Efficiency
• Calm under pressure
• Empathy

You believe and hold these values close to your heart
• Customer-centricity
• Integrity
• Humility
• Respect
• Camaraderie
• Excellence
• Ownership
• Resourcefulness
• Curious Lifelong Learning

Role location / details
Winery.ph Distribution Center- Kodak Building 2247 Don Chino Roces Ave. Makati City

Qualifications
College graduate in industrial engineering/ operations management/ business management / marketing / relatedcourse

Career stage
Minimum of 2 - 4 years of work experience

Employment Terms
Full Time Employment | Reporting Onsite

Work Schedule
Business Hours is from 9:00 AM to 6:00 PM
Monday to Saturday; however, schedule may vary depending on business exigencies.

Salary Package
• Monthly gross compensation package between ₽25,000 to ₽35,000, and will be inclusive of the
following:
o Quarterly Wine Benefit
o Quarterly Incentives subject to the Company hitting the Sales Target

• Other Benefits and Perks
o HMO Plan exclusive to the employee
o Generous Annual and Sick Leave Credits
o Employee Discounts
o Employee Swag Items

How to Apply
Prepare an updated copy of your resume and a 1⁄2-page cover letter addressed to the hiring manager:

Galvin Martonito
Operations Director

WINERY PHILIPPINES - JOIN OUR TEAM IN MAKATI CITY 

Grow with us! Take responsibility from day one, unleash your individuality, make an impact, and love your work. Enjoy a fun, working environment and free wine!

Winery Philippines (Winery.ph) curates and sells the best quality, value for money wines in the Philippines through our online wine marketplace, launched in 2017 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos.

We are pioneering the discovery of wine for the Filipino wine drinkers through our world class digital content and curation designed to empower our customers to discover wine, by providing easy to digest product information that is contextualized for the Filipino wine drinker.

Winery.ph is committed to democratising the wine category, making good wine affordable for more Filipinos, who can be put off by the prevailing high prices to ensure a quality bottle, or else resorting to cheap but mediocre options to avoid ‘selection risk’. Winery.ph by contrast does not list mass-produced, factory made wines, but instead focuses on lowering the prices of quality wines that might cost 10-20 USD abroad, and getting these to consumers in the Philippines for the same price.