Everything You Need to Know: Valentine's Wine Bottle Customization FAQs

We’re thrilled to announce the launch of our Valentine’s Wine Personalization, the perfect way to say “I love you” with wine!

Let your “gift-giving” language shine with a personalized touch. Add a heartfelt message or your loved one’s name to make it truly one-of-a-kind. And guess what? We’re sharing the love with our best deal yet!

We know you might have questions about this special feature, so we’ve created a helpful guide to answer all your FAQs and ensure your personalization experience is seamless.

How do I send my details for customization?

Once you’ve completed your order, you will receive an email from community@winery.ph within 15 minutes. This email will provide all the instructions you need for the personalization. 

Can I order multiple bottles and use different images?
Absolutely! You will also be able to specify which images and names go on which bottles.

How does the customization process work? What if I don’t want personalization?
After checkout, you will receive an email within 15 minutes with all the details needed for the customization. If we don’t hear back within 24 hours (1 day), we will process your order without personalization.

Can I put a photo of my pet?
Unfortunately, no. Due to our community guidelines, we do not allow images of animals on the bottles.

Can I put baby photos on the bottle?
No. To comply with our community standards, we do not allow images of minors on the bottles.

Is there a minimum order?
There is no minimum order.

How long will it take to receive my customized wine?

Once we have your details, expect delivery within:

  • 2-3 business days for Metro Manila

  • 2-3 business days for NCR+

  • 3-5 business days for Luzon

  • 5-7 business days for Visayas

  • 8-10 business days for Mindanao

**The lead time will commence upon the marketing team’s confirmation of photo submission.**

Until when can I get my bottles personalized?
This promotion runs from January 21 to February 14, 2025, so don’t miss out!

Here’s What You Can Customize:

  • Add Your Favorite Photo: Whether it’s a sweet picture of your partner or a memorable photo of you as a couple, turn your love story into art on a wine label.

  • Add Your Name: Personalize the label with your names, such as “Andrea & Mike” or “Jess and Max.” (4 words, 25 characters max).

  • Add a Heartfelt Message: Include a loving note like “Cheers to forever” or “You’re my everything.” (4 words, 25 characters max).

    **If no message is provided, the label will default to “Happy Valentine’s Day.”**

  • Add a Date: Celebrate a meaningful moment by including a sentimental date, like the day you met or your anniversary.

    **If no date is provided, the label will default to February 14.**

I didn’t get the email for the personalization instructions. What should I do?

Please check your spam, all mail or other folders as our email may have gotten lost there.

For any romantic events or special celebrations, a customized wine bottle is the perfect way to say “I love you.”

Create a personalized keepsake that speaks from the heart—because nothing says romance like wine made just for them. Cheers to love!

Please note: Customization is subject to review to ensure it aligns with our community standards and regulations.