Your Guide to Customizing 19 Crimes - FAQs Answered!

 

We have been overwhelmed by your reception to our ongoing 19 Crimes Wine Personalization . Thank you, Kavinos! 

We understand that you may have questions about this exciting new feature, so we've compiled a comprehensive list of frequently asked questions (FAQs) to guide you through the process seamlessly.

 

  1. How andwhere will I send the details for customization?

    Please proceed to checkout your 19 crimes order as usual. Within 15 minutes of the order, you will then receive an email from marketing@winery.ph with specific instructions on how you can reply with your photos, name, crime and crime number. 

  2. Can I order multiple bottles and use different images? 

    Yes. Once you receive instructions via email from marketing@winery.ph, you can also specify which bottles get what images, name, crime and crime number. 

  3. How does the customization process work? What if I do not want personalization?

    After you check out your order an email will be sent to you within 15 minutes wherein you will provide the details needed for your custom order. We will wait 48 hours for your reply otherwise we will process your order without customization.

  4. Can I put a photo of my pet?

    No. We do not allow animals to be printed on the bottles as it is against our community guidelines.

  5. Can I put baby photos on the bottle? 

    No. We do not allow photos of minors to be printed on the bottles as it is against our community guidelines
    .
  6. Is there a minimum order?

    There is no minimum order required.

  7. How long does it take to receive my customized product?

    Please wait 5 to 10 business days to receive your orders.

  8. Until when can I get my bottles personalized? 

    Promo runs from Apr 22 - May 31, 2024

 

Here's What You Can Customize:

Your Picture: Become part of the notorious lineup that adorns the labels of 19 Crimes.
Your Name: Let your name be known and feared across dining tables and parties.
Your "Crime": Have fun confessing your most humorous or infamous "crime."

Your "Crime" No.:  Infuse significance into digits.

 

Whether it's for a gift, a special occasion, or simply to elevate your wine collection, a customized 19 Crimes bottle promises to be an unforgettable addition. 

Please note: Customization is subject to review to ensure it aligns with our community standards and regulations.